Open Ears for volunteers – telephone support

Telephone wires

Confidential telephone support for Covid-19 volunteers in Kirklees

Had a tough day? Feeling overwhelmed? Finding the tasks daunting? Volunteering during this time can be stressful. If you need someone to talk to, you are not alone, we are here for you.

“Open Ears” is a confidential telephone support service for all Covid-19 volunteers in Kirklees, provided by Third Sector Leaders.

What we can do

  • We offer emotional support over the phone.
  • We listen and provide help on how you can look after your wellbeing.
  • We signpost you to additional services and support where required.

What we can’t do

  • We can’t offer medical or financial advice.
  • We are not a professional counselling service.
  • We are not an ongoing befriending service.
  • We are not volunteer coordinators or a complaints service.

How to get in touch

To get in touch with us, please send a simple Hello to openears@tslkirklees.org.uk

We will respond to you immediately with a short form to fill in, and will connect you with one of the Open Ears team as soon as possible. (Please check your junk mail folder if you don’t receive it).

Open Ears – Aspire

Open Ears leaflet (PDF)

Aspire logoThird Sector Leaders Kirklees

 

 

 

 

 

Safeguarding awareness for Covid-19 volunteers

Please share this quick video to help get the safeguarding message out to Covid-19 volunteers in Kirklees. Some useful messages for anyone who is volunteering in their local place are:

  • if you see something say something
  • safeguarding is everybody’s business
  • as volunteers you have a safeguarding role

All volunteers should have a contact in their group or the organisation they are volunteering with, who they can raise any safeguarding concerns with. If you’re volunteering with Kirklees Council, this will be your volunteer co-ordinator.


Safeguarding training resources

Here are some useful materials from Third Sector Leaders, which were also shared with some local mutual aid groups in our online safeguarding training session.

Safeguarding for Covid-19 mutual aid groups in Kirklees (PDF)


Safeguarding adults in Kirklees

Safeguarding adults means protecting the most vulnerable from abuse and neglect. During the Covid-19 pandemic, professionals and volunteers may come into contact with individuals and families they haven’t met before. If you see something, are told something or something doesn’t feel right you need to report it. Call Kirklees Gateway to Care on 01484 414933. Don’t ignore it, report it.

Kirklees Safeguarding Adults Board advice

Adult safeguarding factsheet (PDF)

Coronavirus: staying safe – leaflet or poster (PDF)


Safeguarding children in Kirklees

If you think a child in Kirklees is being abused or mistreated or you have concerns about a child’s wellbeing you should call and speak to someone:

Worried about a child? – quick reference numbers

A brief guide to reporting child abuse in Kirklees (PDF)

Kirklees Safeguarding Children Partnership advice