Supermarket shopping for Covid-19 volunteers

Several supermarkets have made it easier for volunteers to shop for others:

Asda Volunteer Shopping Card

The Volunteer Shopping Card can be bought online then emailed to the volunteer or printed out and left in a safe place for the volunteer to pick up. The volunteer then shops using the card, makes the payment using the barcode in store, and leaves the shopping in a safe place.

Asda Volunteer Shopping Card

M&S We’re All in this Together Volunteer E-Gift Card

This is an online gift card. All the details come straight to the customer or volunteer by email. People can also purchase an E-Gift Card on behalf of a family member who is more vulnerable, older or self-isolating, then send the code to their volunteer.

M&S We’re All in this Together Volunteer E-Gift Card

Sainsbury’s volunteer shopping cards

Customers can visit the dedicated webpage and select how much they’d like to spend on their weekly shop, between £5 and £250. The E-Gift Card will then be emailed directly to the person who is shopping on their behalf, which can be redeemed at checkout in store.

Sainsbury’s volunteer shopping card


You might also find this doorstep delivery service useful to share with people in your area:

Morrisons doorstep delivery service
The Morrisons doorstep delivery service is available to vulnerable and elderly members of the community, who are unable to go shopping in-store.

Customers can call 0345 611 6111 and select option 5 to place an order.

For any order placed before 5pm, Morrisons will aim to deliver the next day. In order to use this service you must live within 10 miles of a Morrisons store. There is a limit of three per item.

Deliveries will adhere to the current social distancing rules so to avoid contact they strongly encourage contactless card payments only. If this isn’t possible, chip and pin card payments are available, but no cash payments can be accepted. Visit the Morrisons website for details and available items (you can specify dietary requirements on the call if applicable):

Morrisons Doorstep Deliveries


Supporting people who are Clinically Extremely Vulnerable

This document from the Ministry of Housing, Communities and Local Government includes advice about supporting people who are Clinically Extremely Vulnerable to make use of their priority access to supermarkets.

Supermarket Offer Toolkit , October 2020 (PDF)

Open Ears for volunteers – telephone support

Telephone wires

Confidential telephone support for Covid-19 volunteers in Kirklees

Had a tough day? Feeling overwhelmed? Finding the tasks daunting? Volunteering during this time can be stressful. If you need someone to talk to, you are not alone, we are here for you.

“Open Ears” is a confidential telephone support service for all Covid-19 volunteers in Kirklees, provided by Third Sector Leaders.

What we can do

  • We offer emotional support over the phone.
  • We listen and provide help on how you can look after your wellbeing.
  • We signpost you to additional services and support where required.

What we can’t do

  • We can’t offer medical or financial advice.
  • We are not a professional counselling service.
  • We are not an ongoing befriending service.
  • We are not volunteer coordinators or a complaints service.

How to get in touch

To get in touch with us, please send a simple Hello to

We will respond to you immediately with a short form to fill in, and will connect you with one of the Open Ears team as soon as possible. (Please check your junk mail folder if you don’t receive it).

Open Ears – Aspire

Open Ears leaflet (PDF)

Aspire logoThird Sector Leaders Kirklees






Safeguarding awareness for Covid-19 volunteers

Please share this quick video to help get the safeguarding message out to Covid-19 volunteers in Kirklees. Some useful messages for anyone who is volunteering in their local place are:

  • if you see something say something
  • safeguarding is everybody’s business
  • as volunteers you have a safeguarding role

All volunteers should have a contact in their group or the organisation they are volunteering with, who they can raise any safeguarding concerns with. If you’re volunteering with Kirklees Council, this will be your volunteer co-ordinator.

Safeguarding training resources

Here are some useful materials from Third Sector Leaders, which were also shared with some local mutual aid groups in our online safeguarding training session.

Safeguarding for Covid-19 mutual aid groups in Kirklees (PDF)

Safeguarding adults in Kirklees

Safeguarding adults means protecting the most vulnerable from abuse and neglect. During the Covid-19 pandemic, professionals and volunteers may come into contact with individuals and families they haven’t met before. If you see something, are told something or something doesn’t feel right you need to report it. Call Kirklees Gateway to Care on 01484 414933. Don’t ignore it, report it.

Kirklees Safeguarding Adults Board advice

Adult safeguarding factsheet (PDF)

Coronavirus: staying safe – leaflet or poster (PDF)

Safeguarding children in Kirklees

If you think a child in Kirklees is being abused or mistreated or you have concerns about a child’s wellbeing you should call and speak to someone:

Worried about a child? – quick reference numbers

A brief guide to reporting child abuse in Kirklees (PDF)

Kirklees Safeguarding Children Partnership advice